Return Policy

We're a small batch brand built on quality. If you're not happy with your order for any reason, reach out within 30 days of delivery and we'll do our best to make it right — whether that's a replacement, store credit, or a full refund.

Because Cobra Dip is a consumable food product, we are unable to accept physical returns of opened bottles for health and safety reasons.

However, if your order arrived damaged, leaking, or incorrect, we will send you a replacement at no cost. Just send us a photo and we'll take care of it.

• →Bottle arrived damaged or leaking during shipping
• →Wrong item or flavor was sent
• →Order never arrived (after carrier investigation)
• →Significant quality issue with the product

• –Change of mind after order has shipped
• –Dislike of flavor (we recommend reading flavor descriptions before ordering)
• –Requests made more than 30 days after delivery

Approved refunds are issued to your original payment method within 5–10 business days, depending on your bank or card provider. You'll receive an email confirmation once the refund has been processed.

Email us at hello@cobradip.ca with:

• →Your order number
• →A brief description of the issue
• →A photo if the item arrived damaged

We respond within 1 business day.